How a Direct Cremation Works

At Cambridgeshire Direct Cremations, we believe simplicity can still be deeply respectful.
This page explains
how our direct cremation process works — from your first call to the safe return of your loved one’s ashes. Every step is handled with care by our family-run team, offering peace of mind and dignity throughout.

Step 1: Making Contact

When you get in touch, our experienced team will gently guide you through what’s needed. We’ll take details about your loved one and answer any immediate questions about the direct cremation process.


There’s no rush or pressure — just understanding and support. We’ll also confirm our fixed-price service, so you know exactly what’s included from the start.

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Step 2: Care and Collection

Once arrangements are confirmed, we collect your loved one and bring them into our professional care. This is done respectfully, 24 hours a day, across Cambridgeshire and nearby areas.


From this point, our team oversees every aspect of the direct cremation arrangements, ensuring your loved one is treated with the utmost dignity.

Step 3: Paperwork and Preparation

Our staff handle all required documentation and liaise with the crematorium on your behalf. You’ll be kept informed throughout, so you understand each part of the cremation process without needing to worry about administrative details.


Once the necessary paperwork is complete, a date for the unattended cremation will be confirmed.

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Step 4: The Unattended Cremation

A direct cremation is carried out privately, with no service or attendees present. This allows the cremation to take place with simplicity and respect, without additional ceremony or cost.


Your loved one’s ashes are then carefully prepared for return. Families often choose to hold a memorial or celebration later, in their own time and way.

Step 5: Returning the Ashes

After the cremation process is complete, we will arrange the safe return of your loved one’s ashes. You may collect them from us directly or have them hand-delivered within Cambridgeshire.


Many families choose to scatter ashes in a meaningful place or keep them at home in a simple urn. Whatever you choose, our team remains available for continued support.

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Why Choose Our Process

  • Fixed-fee with no hidden extras


  • Professional, respectful care from start to finish


  • Clear communication and guidance at every stage


  • Flexible arrangements for memorials and ashes return


  • Local, family-run service you can trust


We handle everything with compassion and transparency, so you can focus on remembering your loved one in the way that feels right.

Frequently Asked Questions

  • How does the direct cremation process begin?

    The direct cremation process starts when you contact our team for support and guidance. We gently explain every step, answer your questions, and help gather the information needed about your loved one. You’ll receive clear details on our fixed-price service, so you know exactly what’s included upfront. Once arrangements are confirmed, we collect your loved one respectfully from wherever they are—hospital, care home, or private address—at any hour, across Cambridgeshire. From the start, our focus is compassion, transparency, and reducing stress for your family, ensuring that every detail is handled sensitively and professionally.​

  • What happens during collection and care?

    After initial arrangements, our team oversees the careful collection of your loved one and ensures dignified care throughout. Collection is organised promptly and with great respect, 24/7, regardless of location within Cambridgeshire. Your loved one is brought into our professional facilities, never transferred outside the county. Our staff manage practical details and maintain the highest standard of dignity, ensuring your loved one is treated exactly as you wish. Every aspect of their care—transport, preparation, and support—is managed consistently by our trusted, locally based team.​

  • What paperwork and documentation are required?

    We handle all legal paperwork and documentation on your behalf to ensure a smooth and compliant process. This typically includes registering the death, completing cremation authorisation forms, and liaising with the crematorium and local authorities. Our staff guide families through each form and requirement, keeping you informed at every stage. The aim is to relieve families of bureaucracy at a difficult time, making the process straightforward and protecting you from unexpected delays or complications. With professional support, all administration is managed securely and efficiently.​

  • How is the cremation itself carried out?

    A direct cremation takes place privately, with no service or family present at the crematorium. Your loved one is placed in a simple, dignified coffin that meets all UK legal and environmental standards. The cremation is performed by experienced staff in a local Cambridgeshire crematorium, ensuring both respect and professionalism. No elaborate preparations or ceremonies take place; instead, the focus is on simplicity, care, and maintaining dignity at all times. Families are free to organise their own memorial or celebration at a later date, with complete freedom to personalise the remembrance in their own way.​

  • How long does a direct cremation usually take?

    The direct cremation process typically takes one to two weeks from the initial enquiry to the return of ashes. This period allows for necessary paperwork, scheduling of the cremation, and the careful preparation of ashes for their safe return. Our team keeps families updated at every stage, so you always know what to expect and when major steps will occur. Prompt communication and prioritisation of care are central to our service, ensuring the process is as smooth and reassuring as possible during a sensitive time.​

  • What options are available for returning the ashes?

    After cremation, ashes are carefully collected and placed in a biodegradable or simple container, ready for return. You may choose to collect them directly from our team or arrange secure hand delivery to your home within Cambridgeshire. Some families opt to scatter ashes in a meaningful location, while others keep them at home or arrange for memorial keepsakes. Whatever you decide, our team supports you at each step, ensuring safe handling, flexibility of choice, and dignity for both you and your loved one.​

  • Can I personalise anything in the direct cremation process?

    While the cremation itself is unattended, families have complete freedom to personalise arrangements afterwards. Many choose to hold a private memorial, scatter ashes, or select a custom urn or keepsake in memory of their loved one. We provide guidance on local memorial options and can connect you to resources for creating special tributes. This flexibility allows you to remember your loved one in a way that reflects their wishes and your family’s values, without the constraints of a traditional funeral service.​

  • Why choose direct cremation with Cambridgeshire Direct Cremations?

    Families often select direct cremation for its simplicity, affordability, and compassionate support, without unnecessary ceremony or cost. Our fixed-fee service ensures there are no hidden extras and every step is conducted professionally by a family-run team. With local knowledge, 24/7 availability, and transparent communication, we offer peace of mind and personal attention, helping families focus on meaningful remembrance. Choosing our service means your loved one stays within Cambridgeshire and receives truly dedicated care from start to finish.

Speak to Our Team

If you’d like to talk through how our direct cremation process works, please contact our friendly team today.


We’re available day or night to answer questions, offer guidance, and provide honest pricing with
no hidden costs.

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